System Telemetry & Roster Metrics
Monitors high-level operational statistics including total loaded performance records,
live sample CSV files pipeline connection status, active AI (sample) model engine (Sample coaching text), and total
active roster count (7,798 users).
AI (sample) AI Governance Controls
Provides centralized administration over AI memory caches
and system availability:
- Reset Exec Summary: Invalidates program-wide operational briefing caches to force
fresh AI (sample) analysis.
- Reset AI Coaching Hub: Clears persistent 1-on-1 agent coaching plans and team summary
guides stored in local storage.
- AI Kill Switch: Instantly halts external AI (sample) API requests across all user
sessions during emergency maintenance.
Active User Telemetry & Manual Data Sync
Login Breakdown: Displays a real-time bar graph of active logins categorized by role.
Trigger Manual Data Refresh: Manually initiates an immediate data fetch from sample CSV files
/ Sheets pipelines.
System Usage & Telemetry Tracking
Real-time active employee logging tracking logins,
logouts, AI script generations, CSV exports, and administrative system actions.
Data Filters & Synchronization
Cascading Filters: Our dropdowns are "smart". Selecting a specific Site or Line of Business will
automatically hide Team Leads or Teammates that do not belong to those selections.
Reset Default: Use
Reset Default
to clear current selections and restore default parameters.
Refresh Data: Use
Refresh Data
to manually fetch and sync the latest metrics.
Interacting with Charts
Hide/Show Metrics: Click on the colored legend boxes at the top of any chart to
temporarily strike out and hide that metric.
Hover for Details: Hover over any point or bar on the charts to see the
exact Actual Score vs Goal.
My Weekly Win Count & Radar Performance
Tracks weeks where target goals were hit across core KPIs. The interactive Radar Chart
visualizes your overall metric balance in real-time.
Personal Metric Breakdown Table
View daily and weekly breakdown of your operational metrics equipped with color-coded status badges for
instant clarity.
Building the Tree Hierarchy Table
You can build your own nested data view (e.g., Line of Business > TL Name > TM Name) using the
"View By:" dropdowns above the table. Click the
icon to add more levels to your hierarchy.
How does Coach Pro AI work?
Evaluates performance to generate remedial recovery plans for missed KPI goal targets and
upskilling/leadership growth plans for achieved goal targets.
What is the Executive AI Summary?
Synthesizes global operational metrics into an instant 3-point briefing: Win,
Problem, and a strategic Action Plan.